Frequently Asked Questions

If you can't find the answer to your question, please email us at info@AllBicycleTrader.com

Internet Fraud and Online Scams:

Any time you buy or sell items over the Internet there is the risk you will encounter people wanting to scam you or someone else out of money. Be especially wary of users attempting to gather your personal information, or buyers asking you to cash a Cheque worth more than the asking price of the item you are selling. These types of scams are very common. The buyer will state that they will mail a cashier Cheque to you for a value greater than the item you are selling. They will request that you wire the "extra" money not used for the purchase of the item to their account. The Cheque they send you will be fake. By the time your bank discovers this, the perpetrator will be long gone leaving you to clean up the mess. It is best not to respond to these inquiries, simply delete the emails from your inbox.

What can I use AllBicycleTrader.com for?

AllBicycleTrader.com was designed to help you buy, sell, and trade your bicycles and accessories. You can also use it to display Wanted Ads for bicycles and accessories you are looking for.

Is the AllBicycleTrader.com really free?

Yes, AllBicycleTrader.com is committed to social and environmental responsibility – we encourage people to recycle. As long as people use the AllBicycleTrader.com responsibly, it will be free of charge.

What can I sell?

You can sell any self propelled bicycle; electric bicycles must also be equipped with self propelling pedals. You can sell bicycling accessories, services and clothing. We don't allow any motorcycles.

Can my company or organization advertise products or services?

Yes, we allow individuals, commercial enterprises, manufacturers, retailers, consignment stores, distributors, and other companies to promote or sell products and services.

How does AllBicycleTrader.com use my personal information?

We only use your personal information for AllBicycleTrader.com postings and administration. We won't sell your personal information to any third party.

AllBicycleTrader.com Rules

• No bad language
Avoid nasty language or we'll remove your ad.

• No duplicate postings
Please don't submit duplicate postings. (Where appropriate, users may resubmit their posting in up to a maximum of two categories.)

• Canadian or US prices only
List your price in either Canadian or US dollars.

• Keep it legal
No illegal activities (i.e. no stolen stuff). Suspicious items will be investigated and removed.

• AllBicycleTrader.com Veto Power
We reserve the right to edit or remove postings and/or photos at our discretion.

What role does AllBicycleTrader.com play in the process?

We approve and post listings, but are not responsible for products bought or sold or the transactions between parties. We do not administer, govern, or influence these relationships in any way.

Is it safe to do business with someone who doesn't live in the same area?

There is always a risk involved when you aren't able to complete a transaction with someone face to face. Here's what we recommend:

• Communicate with the person you are doing business with, both by email and by phone, to help ensure that there is open dialogue. If possible, provide photos of the gear you are selling before shipping the product. Remember to make arrangements for who will pay for shipping and who will pay for return shipping in the event that the buyer chooses not to follow through with a purchase.

• Consider using an online service, such as www.escrow.com , to help safeguard yourself against potential fraud.

• If you choose not to use an escrow service, you may wish to take advantage of Canada Post's COD delivery option, (only available in Canada ). COD is a domestic mail service where an amount due to the sender, up to $1, 000, is collected from the addressee before delivery and returned to the mailer. For example, if an item is valued at $100 and shipping charges are $15, Canada Post can collect $115 from the person receiving the package and return this amount to the sender. See www.canadapost.ca for more information.

What is an escrow service?

An escrow service acts as a third party that holds money or property for two parties until specified conditions have been met. When you use an escrow service, such as escrow.com, it works like this:

• Either the buyer or seller starts a transaction with the escrow company.

• The buyer pays the escrow company for the value of the purchase.

• The seller ships the product to the buyer.

• The buyer approves the goods.

• The escrow company pays the seller.

• The escrow company charges a small percentage of the total sale to either the buyer or seller.

How does an escrow service protect buyer and seller from fraud?

The buyer pays the escrow service, not the seller. The seller then ships the merchandise to the buyer, who inspects the goods before the escrow service releases funds to the seller.

The seller is guaranteed payment for their goods, as the payment is sent to them by the escrow service as soon as the buyer inspects and approves the purchase.

What is the relationship between AllBicycleTrader.com and Escrow.com?

There is no formal business relationship between AllBicycleTrader.com and Escrow.com. We simply recommend this service for users who'd like extra peace of mind when they're buying or selling goods remotely.

What do I need to know about Escrow.com?

• It is an online escrow service operated by an American company (based in California ) backed by the world's largest escrow and title insurance company.

• Escrow.com supports international transactions, but only in American currency. (This means that Canadian users must convert their product's price into American dollars before starting a transaction).

• Escrow.com supports several types of payment options; however, international users must either pay by credit card or wire transfer.

• Escrow.com service fees vary between 0.85% and 6% of the purchase price depending on the value of the transaction and the type of payment selected.

Visit www.escrow.com for more information or to start a transaction .

Choosing a Region

Use the drop-down list to choose either a Canada or United States . If you choose Canada you will go to a province listing, then choose province. If you choose United States you will go to a state listing, and then choose state.

What else do I need to include in my product's description?

Remember to include any relevant sizing information and/or color descriptions.

Can I display a photo with my posting?

Yes – you can submit one photo in jpg format with a maximum file size of 4MB.

Can I submit my posting more than once?

Where appropriate, you may resubmit your posting in up to a maximum of two categories. For example, if you are selling a 29ER you may wish to add this posting to both the 29ER category and the Mountain Bike category. However, we reserve the right to remove any duplicate postings at our discretion.

How long will it take before my posting gets added to AllBicycleTrader.com?

Your posting should appear within minutes.

How long will my posting remain on the AllBicycleTrader.com?

All postings remain on for 90 days. After 90 days postings are automatically deleted.

I noticed an error on my posting. What should I do?

If you make an error with your posting once it is on AllBicycleTrader.com simply Login to “My Area” and make the changes.

How do I delete my posting before the 90 day automatic expiry period?

Login to “My Area” and delete the posting. Also you can email us and let us know what category your listing is under, what the product is and we'll delete your posting for you.

Where can I send questions or feedback about www.AllBicycleTrader.com?

Please contact us by email at info@ allbicycletrader.com to share your feedback and questions about the AllBicycleTrader.com